Privacy Policy

Effective Date: August, 2026 Last Updated: August 10, 2026

1. Who We Are

This Privacy Policy describes how Shervon Laurice, LLC ("we," "us," "our") collects, uses, and protects your information when you visit shervonlaurice.com, complete a form or assessment, book a call, or otherwise interact with us.

Contact for privacy questions:

Shervon Laurice, LLC

Maryland 20708 United States

[email protected]

+1 301-338-8450

2. Important Distinction Between Services

Shervon Laurice is a Licensed Clinical Professional Counselor. However, the coaching services offered through this website, including the ELEVATE program and the Alignment Call, are coaching services, not psychotherapy or clinical mental health treatment.

Information you submit through this website is collected in a coaching and marketing context. It is not protected health information under HIPAA, it does not become part of a clinical record, and submitting it does not create a therapist-client relationship.

If you are or have been a psychotherapy client of Shervon Laurice in her clinical capacity, that relationship is governed by separate privacy notices and clinical records policies provided to you directly, not by this policy.

3. Information We Collect

3.1 Information you give us

• Contact information: your name, email address, and phone number if you choose to provide it

• Assessment responses: your answers to The Frequency Audit, including the statements you rate and the result generated from them

• Booking information: the date and time you select, your time zone, and any notes or answers you provide before a call

• Pre-call questionnaire responses: including free-text descriptions of your circumstances and goals

• Communications: emails, messages, and other correspondence you send us

3.2 Information collected automatically

• IP address and the approximate location derived from it

• Browser type, device type, and operating system

• Pages visited, time spent on the site, referring website, and links clicked

• Cookie and similar tracking identifiers

3.3 Sensitive self-reported information

The Frequency Audit and our pre-call questionnaire ask you to reflect on how you make decisions, where you feel depleted, and how you experience stress and obligation. These responses are personal and may feel sensitive.

We want to be direct about what happens to them. Your responses are stored in our customer relationship management system, are visible to Shervon Laurice and to authorized team members who support her business operations, and are used to personalize your experience and to prepare for conversations with you. They are not reviewed clinically, they are not diagnostic, and they are not shared with insurers, employers, or any other third party for that party's own purposes.

You are never required to complete an assessment or questionnaire in order to contact us.

4. How We Use Your Information

• To deliver the assessment result, resource, or information you requested

• To schedule, confirm, and send reminders about calls you book

• To prepare for conversations with you

• To send you emails about our programs, podcast, community, and offers, where you have consented

• To respond to your questions

• To improve our website, content, and offerings

• To measure the performance of our marketing

• To comply with legal obligations and to enforce our Terms and Conditions

5. Marketing Communications and Consent

If you provide your email address, you consent to receive marketing emails from us. Every marketing email includes an unsubscribe link, and you may withdraw consent at any time by using that link or by emailing [email protected].

We may still send you transactional messages related to something you requested, such as booking confirmations and reminders, after you unsubscribe from marketing.

We do not send marketing SMS messages. If that changes, we will obtain separate express written consent before doing so.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the site, remember your preferences, and understand how the site is used.

We use or may use:

• Essential cookies required for the site, forms, and scheduling tools to function

• Analytics cookies to understand traffic and visitor behavior

• Advertising and conversion tracking, which may allow advertising platforms to measure the performance of our marketing and to show you our advertisements on other websites

You can control cookies through your browser settings. Blocking some cookies may affect how parts of the site work. Where required by law, we will present a cookie consent notice and honor the choices you make through it.

7. How We Share Information

We do not sell your personal information.

We share information with service providers who help us operate our business, and only to the extent needed for them to perform their function:

Purpose Provider Website, forms, assessment, scheduling, CRM, and email delivery GoHighLevel (LeadConnector) Video calls Zoom Website analytics Google Advertising and conversion measurement Meta, Google Podcast hosting and distribution Spotify, YouTube, and other podcast platforms.

We may also disclose information when required by law, in response to valid legal process, to protect our legal rights, or in connection with a merger, acquisition, or sale of business assets.

8. Data Retention

We keep your information for as long as needed to provide our services and for legitimate business purposes, unless you ask us to delete it sooner.

• Assessment and questionnaire responses: twenty-four months from your last interaction with us

• Marketing contacts: until you unsubscribe or request deletion, after which we retain a minimal suppression record so that we do not contact you again

• Booking and call records: thirty-six months from the date of the call

• Email correspondence: thirty-six months

Some records may be retained longer where required by law, by tax obligation, or by professional obligation.

9. Your Rights and Choices

Depending on where you live, you may have the right to:

• Access the personal information we hold about you

• Correct inaccurate information

• Request deletion of your information

• Object to or restrict certain processing

• Withdraw consent at any time

• Receive a copy of your information in a portable format

• Not be discriminated against for exercising any of these rights

To make a request, email [email protected]. We will respond within the timeframe required by applicable law. We may need to verify your identity before acting on a request.

9.1 California residents

If you are a California resident, you have rights under the California Consumer Privacy Act as amended, including the rights described above and the right to know the categories of personal information we collect, use, and disclose.

We do not sell personal information for money. Because we use advertising and conversion tracking technologies, some transfers of information to advertising platforms may be considered "sharing" for cross-context behavioral advertising under California law. To opt out, email [email protected] with the subject line "Do Not Sell or Share My Personal Information," or use your browser's global privacy control signal where available.

9.2 Other United States residents

Residents of Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana, and other states with comprehensive privacy laws have similar rights, including the right to opt out of targeted advertising. Contact us at the address above to exercise them.

9.3 European Union, United Kingdom, and EEA residents

If you are located in the European Economic Area or the United Kingdom, we process your information on the basis of your consent, our legitimate interests in operating and marketing our business, or the performance of a contract with you.

You have the right to lodge a complaint with your local data protection authority. Information you provide is transferred to and stored in the United States.

10. Data Security

We use reasonable administrative and technical measures to protect your information, including access controls and reliance on established service providers who maintain their own security programs.

No method of transmission or storage over the internet is completely secure. We cannot guarantee absolute security, and we encourage you not to include information in free-text fields that you would not want stored.

11. Children's Privacy

This website and our services are intended for adults aged eighteen and over. We do not knowingly collect personal information from anyone under eighteen. If you believe a minor has provided us with information, contact [email protected] and we will delete it.

12. Third-Party Websites

Our site links to other websites, including podcast platforms, community software, and social media. We are not responsible for their privacy practices. Please review their policies before providing them with information.

13. If You Are in Crisis

Nothing on this website is emergency care, and no one monitors this website for urgent messages.

If you are experiencing a mental health crisis or having thoughts of harming yourself, please call or text the 988 Suicide and Crisis Lifeline in the United States, or go to your nearest emergency room.

14. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the Last Updated date above. Material changes will be communicated by a prominent notice on this website and, where appropriate, by email. Continued use of the site after changes take effect means you accept the revised policy.

15. Contact

Shervon Laurice, LLC

Maryland 20708 United States
[email protected]
+1 301-338-8450